(4.0 / 5)1748+ Ratings

Linio Mexico Reviews

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Overall Rating

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5 Reviews
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About Linio Mexico

Linio Mexico is an online marketplace that operates in several Latin American countries, including Mexico, Colombia, Peru, and Chile. It provides a wide range of products with up to 40% discount and payment plans without interest. With a presence in a market of over 270 million people, Linio aims to make shopping easier for its customers.

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Linio Mexico Customer Reviews (5)

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Madeleine Storey
Madeleine Storey
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Feb 11, 2023
Marjory Gross
Marjory Gross
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Feb 11, 2023
Raoul Gauvin
Raoul Gauvin
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Feb 6, 2023
Mariette Varieur
Mariette Varieur
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Feb 5, 2023
Nicole Newman
Nicole Newman
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Feb 5, 2023

Linio Mexico Customer’s Q&A

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Linio Mexico FAQs

FAQ

About Linio.com.mx Prices and Cost?

Linio.com.mx offers a variety of products with discounts and promotions. Customers can find deals on items like electronics, home appliances, and more. For instance, a Samsung Galaxy A54 5G is listed with a 43% discount, reducing the price from MXN 9,599.00 to MXN 5,459.00. Similarly, a Bicicleta Alubike XTA 1.0 has a 37% discount, offered at MXN 9,380.00 down from MXN 14,999.00. The site also features free shipping on certain orders and the option for payments in installments without interest. Customers can sort products by popularity and price, and use filters to narrow down their search based on brand, price range, and whether the product is part of the Linio Plus program or available for international shipping. Products with available inventory are indicated, and those sold out are marked as “¡Producto Agotado!”. For products with variations, not all sizes, colors, or dimensions may be available.

FAQ

About Linio.com.mx Payment Method?

Linio.com.mx ensures the security of online payments with encryption through Secure Sockets Layer (SSL) of 256-bit. Payments can be made using credit or debit cards, but international cards are not directly accepted due to banks often rejecting overseas e-commerce transactions. Instead, customers can use PayPal for international card payments. The option to pay in installments is available, allowing purchases to be split into 3, 6, 9, 12, or 18 monthly payments without interest, depending on the promotion and participating credit cards. For purchases that do not qualify for interest-free installments, there is an option to pay in fixed monthly payments over a chosen period, with a minimum purchase amount of MXN 1,800.00. It is not possible to split the payment between two different cards, except for Linio Travel category purchases.

FAQ

Linio.com.mx Return Policy?

Linio.com.mx has a shipping and return policy that applies to all international orders. Returns, exchanges, and replacements are accepted free of charge for all applicable products within the Linio's Satisfaction Guarantee period. This guarantee lasts for fourteen natural days. The policy outlines the conditions under which an order can be cancelled, including before shipping, delayed Delivery Time Supplier (DTS), and delayed or non-delivery. The Ops Score is used to measure seller performance on the platform, affecting their ranking and order limits. The policy also details the penalties for non-compliance and exemptions. For shipping, the policy includes operational standards for out of stock rate, items shipped on time, and return rate, which influence the seller's ability to increase order limits and participate in Linio’s rewards program.

FAQ

Can I find fashion items on Linio.com.mx?

Linio.com.mx is a comprehensive online marketplace that offers a wide range of fashion items for men, women, and children. Customers can explore a vast selection of clothing, footwear, accessories, jewelry, and watches. The platform features trendy and stylish products, including designer brands and affordable options. Fashion enthusiasts can find everything from casual wear to formal attire, sports gear to fashion accessories. The site regularly updates its collection to include the latest fashion trends and seasonal must-haves, ensuring shoppers have access to the newest styles. Additionally, Linio.com.mx provides special deals and discounts on fashion items, making it a go-to destination for those looking to update their wardrobe without breaking the bank.

FAQ

What are the reasons for Linio.com.mx closing?

Linio.com.mx is closing due to a strategic decision by its parent company, Falabella S.A., to optimize operations and focus investments on other areas. The closure is part of an integral optimization plan to improve operational efficiency, strengthen customer value propositions, and enhance financial sustainability. The company is shifting its focus towards the growth of Sodimac and the Falabella Soriana card, which has seen significant growth. This move is seen as an adaptation to advance long-term strategy in various markets. The closure will take effect from April 8, 2024.

FAQ

Can I use my international credit card on Linio.com.mx?

Most online retailers in Mexico, including Linio.com.mx, typically accept Visa and Mastercard, which are common types of international credit cards. It's advisable to check the payment options on Linio.com.mx or contact their customer service for confirmation before making a purchase to ensure a smooth transaction.

FAQ

Does Linio deliver outside of Mexico?

No, Linio only delivers within Mexico.
FAQ

What payment methods are accepted?

Linio Mexico accepts PayPal, KueskiPay, Visa cards, Mastercard, American Express Cards, Payment against delivery, and Payment in OXXO.
FAQ

How long does it take Linio Mexico to complete a return?

Once you have completed the return process, the usual average time to complete the operation is 5 to 10 business days.
FAQ

How do I send my return?

You can take the package directly to your nearest Estafeta branch or request a collection of your product from the link of our form sent along with the return email.

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